Dr. Smithson has been my eye doctor for years. I could not be happier with him or the service he provides. The office staff will do their best to sell me new glasses each year as it is part of our insurance but it is up to me to say yes or no and ensure what I pick out is covered.
As for insurance, I have VSP and United Healthcare. After all the procedures and exam, my copay was $49. The copay hasn't changed in years. I only wear glasses, no contacts. Note that every insurance provides different coverage. This could be a factor for the negative reviews on costs. In the last 10 years, they have never pushed to sell me anything. They tell me if I need new lenses, and it is only if my prescription changed enough that requires new lenses. I like that Dr Sparrenberger is on a more conservative side when it comes to his recommendation.
If I could rate "0" stars I would. Northern Virginia Doctors of Optometry is a rip-off. After my eye exam, I was told that i would be charged $119 for the fitting of the contact lenses even after I told the staff upfront that I have been wearing the same brand of contact lenses for years. I intend to stick with it. All I wanted to accomplish through this exam was to see if there was any issues (such as cataracts) with my eye. I was also not given a receipt for the $119 charged. After my exam, the doctor gave me a pair of contact lenses with the new prescription to try. Within 10 minutes, I started to have a bad headache. I told the front desk to hold off on ordering contact lenses with the new prescription because the new prescription gave me a bad headache. The front desk staff told me then I need to return for a new exam and pay another $119. I also brought my son for his eye exam and got him new glasses if needed. All the staff was interested in was to sell me more expensive lenses. He forgot to measure my son for his new glasses. I had to bring him back to the store for measurements before his glasses can be made. Stay away from this business!!!!
I have been a client of NVDO for almost 11 years (Since Jan 2007). I chose NVDO is because they are partnered or associated with TLC Lasik Center where I got my lasik procedure. I am really happy that I've found and chosen NVDO. I first saw a couple of DRs there and ended up choosing Dr. Sparrenberger. I love that he is outgoing, friendly and professional. He makes the whole eye exam experience fun, and he is an experienced optometrist. He is patient and answers all my questions. The check in/out staff and Clinical Technician are friendly and helpful. The Opticians there can be good, depending who I worked with. I am very picky about how my glasses sit on my face. A year ago, Oct 2016, there were 2 opticians that helped me (1 female and 1 male), the male optician is the best. The female one seemed impatient and in a hurry, and she expected me to settle with the adjustments she made. I ended up going to the male optician, who was more concerned with how I like the glasses to fit, and he was more of a perfectionist. After 1-2 adjustments, the glasses fit perfectly, the way I want them to. I feel like he and I are on the same page. NVDO also has a great selection of eyewear - glasses and sunglasses. I love the Kate Spade glasses and the Maui Jim Sunglasses, both prescription, from NVDO. I have a pair of Oakley that I got somewhere else, and NVDO is able to send my Oakley sunglasses to Oakley to have new prescription lenses put in. I am already eyeballing a pair of Maui Jim that I plan on getting next Summer. It takes about 2 weeks for all prescription glasses to be ready. I highly recommend NVDO. If you're looking for a great and experienced optometrist who is outgoing, Dr Sparrenberger is the one for you.
Dr. Briceno was very nice and helpful, but the office staff charged $100 more than I was quoted for a comprehensive exam with glasses and contact prescriptions. When I made the appointment the staff quoted a price. I double check that it included an eye exam, glasses prescription and contact prescription and they follow up with confirmation that it did and went on to say that the price even included the contact fit follow up appointments. I assumed that would then be the price of the visit. I am sorry if someone messed up somewhere. I would have gone somewhere else. It was great that everyone who saw me for my visit was nice to me (everyone except the women who processed the payment), but I would not have selected to pay nearly twice what I could have elsewhere. If contacts are $100 more, that needs to be stated somewhere before the appointment.
Since I moved to northern VA from IL, this has been the worst experience ever. If I could rate this business "0" stars I would. There were many hidden fees. The staff was pushing all unnecessary products to make commission. This business is a rip-off. Stay Away!!!!
Northern Virginia Doctors Of Optometry Reston is a US Doctor based in Reston, Virginia. Northern Virginia Doctors Of Optometry Reston is located at 11656 Plaza America Dr, Reston, VA 20190, USA.
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